Frequently Asked Questions

All our roll-up shutters, folding closures, and privacy screens are fabricated from high-grade extruded aluminum. Aluminum is corrosion-resistant and low-maintenance. Awnings use UV-resistant fabric over powder-coated aluminum frames.

Roll-up shutters are solid aluminum systems that roll into compact housings for security and privacy. Privacy screens are semi-transparent mesh systems providing shade while maintaining airflow. Folding closures operate on tracks and fold to the side, ideal for wide openings like cabanas and storefronts.

Five powder-coated finishes come as standard at no extra charge: white, black, brown, beige and silver. Beyond those, we colour-match to any Benjamin Moore or RAL reference for an additional charge, available on most product lines.

Both options are offered. Manual systems use cranks or straps. Motorized systems feature quiet tubular motors operated via wall switch or remote control.

Our shutters are made from extruded aluminum with a powder-coated finish, and insulated foam-filled slat options are available. Manufacturer specifications for each product line are available on request — we'll walk you through them at your free consultation.

Residential window shutters start from approximately $800–$1,500 per opening, while larger applications such as garage doors, storefront shutters, or full cabana enclosures range from $2,500 and up. Detailed quotes are provided free after consultation.

Consultations are completely free and no-obligation. A team member visits your property to take measurements, assess the space, discuss goals, and recommend suitable products. You'll receive a written quote after the visit.

Financing options are coming soon. Currently, we accept major credit cards, e-transfer, and cheque payments.

No hidden fees. Quotes are comprehensive covering supply, fabrication, and installation. Adjustments only occur if site conditions differ significantly from the consultation assessment, with customer approval required first.

Most residential installations — including a single garage door, window shutters, or a cabana enclosure — are completed within a single day. Larger commercial projects typically take two to three days.

Our typical lead time is 2 to 4 weeks from the date your order is confirmed. Rush timelines may be available depending on product type and capacity.

Minimal preparation needed. For interior installations, clear the area around openings. Our team handles all tools, hardware, and cleanup — we leave the site clean and tidy.

Installation is designed to be non-invasive. Mounting brackets secure into the structural frame with appropriate fasteners. Penetrations are sealed and finished neatly.

Yes — most of our work is retrofit installations. The housing box mounts above the existing frame. Side guides anchor to the wall on each side. The system is custom-fabricated to fit the exact dimensions of your opening with no adapters or gap-fills required.

Canada Shutter Pros is full-service, handling supply, fabrication, and professional installation. Supply-only orders are not offered.

Interlocking aluminum slats travel in reinforced side guides and coil around a barrel inside a compact housing box mounted above the opening. When open the shutter is fully out of sight. When closed the slats lock together forming a solid, continuous panel. Operation is manual (strap or crank) or motorized via a tubular motor built into the barrel.

Yes. Roll-up shutters are commonly installed on residential windows, patio doors, garage openings, laneways, and outdoor structures including cabanas, pool houses, and gazebos. They add security, privacy, and light control in a single, unobtrusive system, with insulated slat options available.

Manual shutters use a spring-balanced strap or hand crank and are cost-effective for occasional-use openings. Motorized is recommended for daily-use openings, larger openings, or anywhere you want remote control. We recommend motorized for most residential and commercial projects.

Foam-core (insulated) slat profiles are available, and a closed shutter adds an extra layer over the window or door. The effect on heating and cooling costs depends on the home, so we don't estimate energy savings — ask us which profiles are insulated.

Our shutters use extruded aluminum slat profiles — corrosion-resistant, low maintenance, available in solid or foam-core variants. Foam-core slats provide higher insulation values and enhanced rigidity for larger openings.

Yes. We have B2B dealer and builder partnerships available across Southern Ontario. Contact us to discuss project pricing and trade terms.

Exterior roll-up shutters are often called storm shutters, rolling shutters, or roller shutters. We install them as custom security and privacy shutters for windows, patio doors, and storefronts across Toronto and the GTA. We don't make storm, wind, or impact rating claims — if your project calls for a rated product, raise it at your free consultation and we'll go through the manufacturer's specifications with you.

Motorized privacy screens roll vertically inside side guides and retract into a compact housing mounted above the opening. When lowered, the screen fabric filters sunlight and screens insects while still allowing airflow and outward visibility.

Privacy screens are commonly installed on patios, pergolas, covered decks, balconies, outdoor kitchens, and large window openings. They are designed to close off outdoor spaces while maintaining ventilation and visibility.

No. Most screen fabrics are designed to allow airflow while reducing sunlight and glare. The space stays shaded without feeling closed in.

Yes. When installed with side tracks and a sealed bottom bar, privacy screens act as a barrier that helps keep mosquitoes and other insects out of patios, pergolas, and outdoor seating areas.

Retractable awnings use a folding arm mechanism that extends the fabric canopy outward from a wall-mounted cassette. When retracted, the arms fold back and the fabric rolls neatly into the housing, leaving the area fully open.

Awnings shade the windows and walls beneath them. How much that affects indoor temperature depends on the home's orientation and windows, so we don't promise specific results.

Should typically be retracted during strong wind conditions. Some motorized systems include wind sensors that automatically retract if speeds exceed safe limits.

Side-folding grilles slide laterally into a side pocket and require no ceiling space. Roll-ups coil overhead and are better suited for smaller widths or tighter openings.

Yes. We offer curved track options to accommodate S-curves, 90° corners, or continuous arcs. Perfect for concourses, atriums, and non-linear storefronts.

No floor track is needed. The grilles hang from a top-mounted track and glide smoothly without interfering with flooring or foot traffic.

Canada Shutter Pros is based in Richmond Hill, Ontario. We serve the Greater Toronto Area and communities across Southern Ontario including Toronto, Vaughan, Markham, Mississauga, Oakville, Burlington, Hamilton, Barrie, and Peterborough.

No travel fee within the core GTA and York Region. Locations beyond may incur travel fees based on distance and project scope, disclosed upfront in quotes.

Every Canada Shutter Pros installation comes with a 1-year warranty on labour and installation quality — anything to do with how the product is measured, mounted, sealed, or wired. The product itself is covered separately by the manufacturer's warranty. Talius rollshutters, for example, carry a 10-year limited manufacturer warranty on parts and material defects. Full terms are in your quote paperwork and our <a href="/terms/">Terms &amp; Conditions</a>.

Products require minimal maintenance. Light cleaning with mild soapy water two to three times yearly and an annual check of the guides and mechanisms keeps everything running smoothly.